Refund policy

Return & Refund Policy

Thank you for supporting Single Mother Hustle™. Each item is made to order specifically for you, which means we do not keep inventory on hand.


All Sales Are Final

Because all products are made to order, we do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Buyer’s remorse

Please review sizing charts carefully before placing your order.


Damaged, Defective, or Incorrect Items

We stand behind our products. If your item arrives damaged, defective, or incorrect, we will make it right.

To request a replacement or refund, please contact us within 7 days of delivery at:

📧 support@singlemotherhustle.org

Include:

  • Your order number

  • A description of the issue

  • Clear photos of the item

Once reviewed, we will offer a replacement or refund at no additional cost.


Lost Packages

If your order is marked as delivered but you have not received it:

  • Please check with neighbors or your local carrier first

  • If you still cannot locate your package, contact us and we will assist you

Please note that we are not responsible for lost or stolen packages once marked as delivered, but we will do our best to help resolve the issue.


Wrong Address / Undeliverable Orders

If an order is returned due to:

  • Incorrect address

  • Incomplete address

  • Failed delivery attempts

The customer will be responsible for additional shipping fees to resend the package.


Order Changes & Cancellations

Orders are processed quickly, so changes or cancellations must be requested within 2 hours of placing your order.

After this time, we cannot guarantee that changes can be made.


Exchanges

We do not offer exchanges at this time.

If you are unsure about sizing, please refer to our sizing guide or contact us before ordering.


Refund Processing

If a refund is approved:

  • It will be issued to your original payment method

  • Please allow 5–10 business days for the refund to appear, depending on your bank


Contact Us

If you have any questions or concerns, we’re here to help.

📧 support@singlemotherhustle.org